Enabling Browser Cookies

When Warpwire is embedded into an Learning Management System ( Canvas, Sakai, Moodle, etc.) via iframe, there can be some issues with cookies. To ensure a smooth experience, You may need to enable third party cookies in your browser, as Warpwire requires cookies to function. Here are instructions on how to enable third party cookies in all of the major browsers.

Google Chrome

1. Click the "three dots" button in the upper-right of the browser window.

2. Click "Settings." (Fig. 1)

   

   Fig. 1 - Context menu with 'Settings' selected

3. Scroll down to "Privacy and security". Click "Site Settings". (Fig 2)

   

   Fig. 2 - Chrome content settings

4. Under the "Permissions" header, click "Cookies and site data". (Fig 3)

   

   Fig. 3 - Chrome permission settings

5. Make sure "Allow sites to save and read cookie data (recommended)" is selected.
6. Scroll down to "Allow" and click the "Add" button.

7.  In the field labeled "Site" enter the domain for your Warpwire website. For example, mysite.warpwire.com or warpwire.example.edu. (Fig 4)

   

   Fig. 4 - Chrome cookies and data exceptions page

8. Click "Add".

Apple Safari

1. Click "Safari" in the menu bar.

2. Click "Preferences..." (Fig 1)

   

   Fig. 1 - Safari menu, 'Preferences' selected

3. Click the "Privacy" panel.

4. Make sure that no selection is made for "Block all cookies". (Fig 2)

   

   Fig. 2 - Cookies settings, 'Allow from websites I visit' radio button selected

5. (In older versions of Safari, for the option "Block cookies", select "Never.") 

Mozilla Firefox

1. Click the "Menu" icon.

2. Open the "Options" (Windows) or "Preferences" (Mac) window. (Fig 1)

   

   Fig. 1 - Options dropdown in Mozilla Firefox browser, 'Preferences' selected

3. Click the "Privacy" panel.
4. Navigate to the blue lock icon in the left-side menu. Click the lock icon to take you to the "Browser Privacy" page. (Fig 2)
   

   Fig. 2 - Navigate to Firefox Browser Privacy with the blue lock icon.

5. Scroll down to the "History" section and choose "Firefox will: Remember history" from the dropdown menu. (Fig 3)
   

   Fig. 3 - Firefox privacy page, with 'Remember History' selected from dropdown menu.

6. You can also whitelist *.warpwire.com, if you need to otherwise limit cookies.

See also: Browser Requirements and File Types and Enabling Tab-Key Browser Navigation.